![]() ![]() We were not able to adjust charging/discharge levels and had to call Solar CenTex prior to weather events and rely on them to adjust the discharge capacity of our batteries. We were having regular conversations with Solar CenTex about the lack of access to change the battery charging/discharge levels through the SolarEdge app software. ![]() Īnother issue has been with the SolarEdge monitoring app. Our solar install was properly documented and commissioned through the electric co-op on. I sent the signed short forms to our electric co-op via e-mail and got on their schedule for an inspection. ![]() I spoke with Solar CenTex and they did not share with me why the process was left incomplete. We did not find out until 28 April 2022 (contacted by our electric co-op because our meter read very low usage) that we did not have the correct meter installed, the electric co-op did not have a record of our solar and they had not inspected the grid tied install. Checks for more than $70k had been cashed by Solar CenTex, the project was complete, per the contract. By the end of September, we believed our system was fully operational and all the necessary paperwork had been handed off to the appropriate agencies. All the contracts and electric co-op forms were signed by mid July, 2021 and the install work began in late August/early September of 2021. The install crew started designing our ground mount carport solar panel array with SolarEdge inverters and LG batteries. The paperwork, contracts and first check for $7k were complete by early July, 2021. Sales and the installation crew have saved this from being a 1-star review. This time, we wanted a grid tied, battery backup so we reached out to sales at Solar CenTex. That system worked well for us after the initial problems were resolved but, we later sold that house, moved and wanted to do solar at our new home. After a month of back and forth, a relatively minor issue was resolved. It was not fully operational per the contract until 14 November 2018 because there was a portion of the project that failed to function as specified in the contract. This project went well, and our system was inspected and commissioned in October. We signed a contract with them in 2018 to have ground mount solar panel array installed behind our home. We first came across Solar CenTex at a home and garden show in Bell County. This is our experience with Solar CenTex. ![]()
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